Margin compression and a slowing world economy are forces that will impact many SMEs EBITDA profitability unless they can access cost-advantaged outsourcing, global channel expansion opportunities and new sources of working capital. Virtual Transformation means SMEs should be able to internally focus their management attention on their core competencies (e.g. R&D, brand management, marketing and customer facing on-shore activities ) while streamlining other functions via SCF Transformxs OpenStream off-shore product offerings of KPO & BPO services, working capital enhancing services, and global distribution channels.
Our team has experience building vertical sales organizations (e.g. medical products and services, CE & IT products and services). We believe many existing SMEs can transform their business models by managing everything else remotely in India. We are beginning to implement this thesis within our own ecosystem of portfolio companies in the USA & EU.
As an example of OpenStream seamless business services, we are experienced at integrating existing IT systems (e.g. SAP & other ERP) with customized Web services dashboards to track management KPIs. Significant SME management and financial resources are tied up in non-core, peripheral activities which are transactional in nature, but enterprise productivity and customer satisfaction require that outsourced supply chain and sales channel processes integrate smoothly with other core management processes.
